I had an issue with the strum bar not working on the wireless guitar for Rock Band 2. I was sort of aware of the problem, which is to say that I had seen it before, but dismissed it the one, and only, time I played guitar and noticed it, because I thought it was just a temporary hiccup. Well, it was not temporary, and when Derek and Tim came over to play Rock Band 2 this weekend neither of them brought their guitar and the problem reared its ugly head. I thought they fixed these sorts of problems for Rock Band 2. I had the same problem, basically, with the guitar for the original Rock Band, and I had to return it.

The real reason I am bothering to post about this is because while the situation is resolved it was not handled the way I would have preferred. It would seem that EA who have been very vocal about the enormous losses they have endured having to replace faulty equipment have moved to a 60 day warranty on all peripherals. That’s not really that much time. It is the kind of thing that has earned EA a reputation for being poor at customer service in a community of gamers. That reputation was well earned today.